Shipping & Dispatch
Premium Express Shipping On All Frame and Bike Orders
UK frame & bike orders get next day delivery by Fedex or DHL.
All international orders are shipped with tracked and signed-for premium courier services (Fedex International Economy).
As enthusiastic riders we know you want your bike gear so we make sure all in-stock items are packed and dispatched within 1 working day.* As soon as your order is dispatched you’ll receive an email notification.
*Subject to stock levels & cleared payment.
UK/Channel Islands/Isle of Man
- Frames - £5.99
- Full Bikes - £15
- Frame and Fork Bundle - £9.99
- Frames - £45
- Full Bikes - £60
- Accessories - £40
- Frames - £90
- Full Bikes - £230
- Accessories - £36 - £60 (Weight dependent)
- Frames - £65
- Full Bikes - £160
- Accessories - £30 - £50 (Weight dependent)
Rest Of World
- Frames - £70
- Full Bikes - £190
- Accessories - £40 - £50 (Weight dependent)
Delivery Times From Dispatch
Frames & Bikes
- Canada - 3-7 days
- Switzerland & Norway - 2-4 days
- Rest Of World - 3-7 days
Spares & Accessories (Sent With Fedex International Express)
- Worldwide 1-3 days
You will receive an email with tracking details as soon as the order leaves us. If you've not received any tracking details or you've been waiting for your order longer than you expected, please let us know. You can speak to us on live chat, over the phone or email us and we'll respond within 24 hours.
Taxes & Import Duties
We are based in the UK so please be aware that you may be required to pay additional taxes and duties to your local authorities before you can receive your order. Privateer Bikes cannot be held responsible for these costs.
60-Day Ride & Return Policy
We are so confident that you'll be happy with your Privateer frame, that we offer a full 60 days to ride it. If at any point during these 60 days you wish to return it for a full refund (or a product swap) please email firstname.lastname@example.org, or call us on the phone number at the foot of our website. Unfortunately, we cannot offer a refund on any item that has suffered severe or crash damage within this period. However, we do offer a crash replacement discount scheme, so please contact us via email or phone and we will help. In addition to this, frames come with a full 5-year warranty against manufacturing fault and defects. Please note, this does not cover use related wear and tear.